YES! There is no contract and your website can grow along with your business.

YES! We do our best to meet your design ideas. We are not happy until you are happy. Don’t really have any ideas? We work with that all the time and are able to produce a design that clients are thrilled with.

Gold Points are our way of rewarding you for allowing us to serve your website needs. You automatically earn Gold Points every month with your Royal Website subscription and by referring clients to us. Use Gold points like cash with Kings Royal Media. Use for a discount on a monthly subscription (or maybe a free month!), graphic design services, video creation, logo design, etc. Find out more here.

YES! We give you a number of options to utilize your new email(s) including webmail, email client (Outlook, Apple Mail, etc.), or smartphone. We can set up forwarders for you as well.

The monthly subscription fee is basically "rent" to keep your website up and running. It includes web hosting, bandwidth, software and security updates (at our discretion), and backups. It does NOT include any requests for changes, updates, added functionality, additions, and/or deletions to your site. We charge an hourly fee for this. You may request an estimate from us if you like. 

Examples of what we charge hourly for includes, but is not limited to:

• Adding articles, videos, images, links and/or text 
• Adding some type of new functionality (forms, shopping carts, etc.)
• Design changes. The initial design is included in the set up fee, but later down the road, if you want design changes, we do need to charge for this.
• Deleting content

The setup fee covers all the work to get your site up and running. It includes:

• Domain - Purchase, transfer DNS settings, and/or folder structure.
• Email address(es) set up
• Designing the site - colors, layout, style
• Transferring over existing content from another site you own, if any
• Adding new content that you provide if this is a brand new website*

* We do have a time limit on this. You have 3 months from the time you sign up to get all the content to us. We will then add it for you at no additional charge as this is covered under the setup fee. After that, we charge hourly for any changes, additions, deletions, and/or updates you want to your website.

We monitor your site around the clock for any kind of suspicious activity, malicious code, hack attempts, and more. We also update your website with the latest software updates and patches to keep your site healthy and running smoothly. We perform regular scans of your site to detect any problems and correct them right away… all while you just focus on running your business!

You can cancel at any time. Keep in mind that once you cancel, your website will come down and be removed from our system. You may want to get a copy of your text, images, logo, etc. before the site comes down. We can provide assistance with this if necessary. The design of the website remains the property of Kings Royal Media and will not be transferred. We do not provide website transfer services. However, we will assist you in transferring your domain name to another registrar if needed.

Depending on which subscription you choose, we perform daily backups of your site. We can restore a backup of your site in case that it is necessary. If needed, we will perform this free of charge. Keep in mind, we can only restore a backup so many days ago. In the case of the Knight website, we can restore the site as it was up to 14 days ago.

If you want backend access to your website to make some simple changes yourself, we can provide this on all of the subscriptions. Just put in a request, and we will set up a user account for you. Keep in mind that we do not provide full administrative access, only limited access to be able to make some simple changes yourself. Keep in mind that you are Royalty, so let your subjects do the work!

It depends on your requirements. It can be as little as 2 weeks up to 4 weeks. Of course, we can always get a “Starter Page” or “Coming Soon” page up as we work on your design to let your customers know a new, Royal Website is on the way!